How Do I...

  Quick facts about HML

  • Hawaii Medical Library is the library of The Queen's Health Systems (QHS).  It serves and provides information services to all entities of QHS.
  • Physical library hours are:  MWF 9:30am-12:30pm., TTh 1:00-4:00pm.  Library is closed on weekends and on selected holidays recognized by QHS.
  • Serves the physicians, residents, employees, researchers, and other staff of The Queen's Health Systems.  General public are welcome.
  • Physical and digital libraries are available.  Digital library is at www.hml.org.
  • Study areas and computers with free Internet service are available at the Library.
  • Queen's Guest Wireless Wi-Fi is available throughout the Library.
  • Printing, scanning and photocopying services are available.  There is a fee of 10 cents per page.
  • Remote/off campus access to eresources is available.  An HML library is required for access.
  • Medical librarians are available for assistance.

Find an ejournal?

  •  To locate a specific ejournal title, go to HML's Digital Library and click on Find an ejournal under Finding Resources @ HML.  If you are not on a computer connected to the Queen's computer network, you will be required to log in for access.
  • If for some reason an e-journal is provided by HML but unavailable, access may be available at the publisher's site.

Find an ebook?

  • To locate a specific ebook title, go to HML's Digital Library and click on Find an ebook under Finding Resources @ HML.  If you are not on a computer connected to the Queen's computer network, you will be required to log in.

Report a database/eresource access problem?

  • To report a database or electronic resource access problem, please contact the Library at (808) 691-4300 or you may send an email message describing your problem using our Ask a Librarian service.
  • Library staff will respond to you the next business day.


Access electronic resources off campus?

  • Electronic information resources are licensed, i.e. not owned, by HML. HML's electronic resources are governed by licensing agreements which restrict use to The Queen's Medical Center campus and to walk-in visitors. Remote access for QMC users is available for many, but not all, electronic resources. For the most part, the majority of resources are available remotely.
  • User authentication is required for off campus/remote access. Users will be prompted to log in with an ID and password.  After the initial login, you will not be required to login for the duration of your session.


Access specific electronic resources?

  • To access a specific e-resource, go to HML's Home Page.  Locate the resource and click on its name.
  • Go to our Tutorials/Slideshows page or Tip Sheets & Guides page to find an appropriate tutorial or guide.
  • The Library also offers instruction and training classes on using the Library and its resources. Contact the Library at 691-4300 for more information.
  • Users of HML's eresources must abide by the Library's Electronic Resource Use Guidelines. Each user is responsible for limiting use to individual, noncommercial purposes, without systematically downloading, distributing, or retaining substantial portions of information. Additional restrictions may apply.
  • Computer workstations are available in the Library for access to the Internet and the Library's electronic resources. Visitors, i.e. unaffiliated users, may also use the workstations for their health information research.


View the HML web site properly?

Technical Specifications for Using HML's E-Resources

To ensure that you are able to properly utilize the sophisticated electronic resources provided by the Library, the following software applications may be required to be installed on the computer that you are using to access these resources:

  • Internet Explorer 9.0 or later
  • FireFox 4 or later
  • Safari 5.0 or later
  • Google Chrome 14 or later
  • Javascript enabled
  • Cookies enabled
  • An e-mail application
  • Adobe Acrobat Reader 5.0.5 or later
  • Adobe Flash Player 8.0 or later
  • Adobe Shockwave Player 7 or later
  • Quicktime 3.1 or later
  • Sun Microsystems JAVA 5 or later
  • Windows Media Player 10


Access the library when it is closed?

  • Access to the library during non-business hours, is limited to physicians, residents, and clinical staff with proper identification and who have an emergency patient care need requiring access to the Library's information resources.
  • QMC Security (x4508) provides after hours access to the Library and escort service. A valid QMC badge must be presented. 24 hour access to the Library and its information resources is provided, either physically through after hours access to the Library or electronically through its digital library at http://www.hml.org.
  • Computers and a photocopy machine with scanning capability is available for your use.


Borrow materials?

  • Borrowing privileges are restricted to affiliated users (e.g.  medical staff and employees of The Queen's Health Systems, residents in the Hawaii Residency and Dental Residency programs) with an HML library card. Patients and their families may borrow books from the Patient collection.
  • Materials circulate for 14 days.
  • Fees for lost/unreturned/damaged materials and overdue fines are assessed. Borrowing privileges and remote access are suspended if you have 1 or more lost material(s) or have $100 or more in unpaid fines and fees.
  • Users wishing to borrow materials must present their library card or picture ID.


Obtain materials through HML's Document Delivery Service?


Recommend or suggest a book or journal for purchase?

  • HML welcomes suggestions.  Please contact the Library at (808) 691-4300 and ask for a librarian.


 Obtain an HML library card?

  • Affiliated users may obtain a library card in person at the Library or by faxing or emailing a completed registration form to library@queens.org. You will need to present your Queen's Medical Center badge for identification. 
  • Affiliated users are physicians, employees, researchers and volunteers of The Queen's Health Systems.
  • In person:
    1. Go to Information Desk and request a card.
    2. Complete the library registration card. Sign and date the card.
    3. Library card will be issued to you.
  • By email or fax:
    1. Print this application form.
    2. Complete the form. Sign and date.
    3. Fax or scan the form and a photocopy of the front and back of your QMC/QHS/DLS/UH residency badge.  Library fax number is (808) 691-4019.  Email:  library@queens.org
    4. You may either pick up the card at the Library or request that it be mailed to you.
  • Be sure to have your library card when borrowing materials as well as to gain remote access to the Library's electronic resources. Your log-on (HML library card number and your password) will be activated by the end of the next business day.
  • If you have lost your library card, please contact the Library for a replacement card.


Renew a book?

  • Library materials may not be renewed. Three days after the item has been returned, it can once again be borrowed by the same person. Please contact the Library at 691-4300 for special accommodations.


Return a book when the Library is closed?

  • You may return library materials to the HML Book Return which is located outside the entrance to The Queen's Medical Center, Punchbowl, Kamehemeha Wng (Cancer Center).


Request a literature search?

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